Welcome to The jwLehman Group

Policy and Legislative

TLG accesses and offers a team of business and professional specialist disciplined in governmental relations and structure, public policy and procedures, strategic planning, project management, and investigative research.   

Clients choose from a diverse menu of services depending on their specific needs. Options include; Legislative initiatives, analysis, evaluation, strategy development, and implementation; Legislative monitoring and identification of key policies of interest; Policy evaluation, analysis, and recommendations; Perceptual image evaluation, analysis, and recommendation; and, Policy protection, promotion, or rejection.  

Training and Best Practices 

TLG accesses and offers a team of the most talented and experienced collections professionals in the nation with five star credentials and resumes in both the public and private sector. Clients choose from a wide range of customized, comprehensive, on-site training options including:

Implementation and Maintenance

· Developing and designing a Collections/Compliance program 

· Meeting or exceeding local, state, and federal requirements

· The application/contact information process 

· Conducting an effective interview

· Determining the appropriate payment schedule

· Defendant communication

    -Face to face communications

    -Phone techniques

    -Effective notices 

    -Dealing with difficult defendants

    -Skip tracing strategies and techniques

Collections Tool Box

 · Verification/validation tools and services

 · Skip tracing technologies

 · Outsourcing and sub-contracting services

 · Electronic & internet payment products and services

 · Broadcast and interactive voice dialing systems   

Statutory Remedies

 · Non-renewal or suspension of driver’s license

 · Vehicle registration suspension or denial

 · Inmate trust or commissary account attachment

Dynamics of Diversity

 · Identify potential problems

 · Establishing a positive environment  

“Plans don’t work, people do”, so says Jim Lehman, CEO, Special Consultant and founder of The jwLehman Group, LLC. Lehman brings a diverse and unique skill set to his leadership role with the organization.  He is the former Collection Program Manager for the Texas Office of Court Administration where he spent eighteen years successfully implementing and maintaining the state’s court Collection Improvement Program and providing collections assistance and consultation to more than 2,700 courts statewide. He is credited with assisting state and local governments see an estimated increase in revenues of more than $1 Billion.  He is also a veteran of 9 state of Texas legislative sessions assisting with bill development, analysis, and evaluation as well as strategic planning, policy implementation, and project management.  Jim previously supervised the Dallas County Criminal Courts Collection Department and has more than twenty years of private sector collections experience. 

 A nationally recognized leader in both the public and private collections industry, Lehman has served as faculty on events sponsored by the National Center for State Courts, the Institute for Court Management, and is the 2009 recipient of the Justice Achievement Award presented by the National Association of Court Management. He also currently serves on the advisory board of the newly formed Coalition of American Court Collectors (CoACC). 

“These are changing and challenging times and the changes and challenges are always greater in the government sector, Lehman says. This is the right organization for these times and we are committed to putting the right people in the right place to achieve success. The jwLehman Group is poised and positioned to come along side our clients to ensure even their most ambitious goals are realized!”

The Pledge

Even before COVID 19 the enormity and complexity of today's governmental operations and its many support systems make it impractical if not impossible to navigate without assistance.  True leadership is demonstrated in identifying limitations and understanding the value in seeking the appropriate expertise. 

TLG is about people which means developing and maintaining relationships is a core organizational goal.  At TLG we believe the essential elements in building a strong, successful relationship are:

• Communication
• Respect
• Integrity
• Trust
• Transparency

These essential elements are not business principles, they are people principles, personal principles.  It is within this context however that TLG operates its business and makes this simple pledge; our commitment, dedication, and service to our clients will always be personal, not business.